Frequent Questions
IMPORTANT It is impossible to change the ISBN for a publication.
It is of a great importance to be vigilant when entering the ISBN.
It is impossible to ...
Mon, 25 Aug, 2014 at 8:59 AM
The platform is implemented as a multi-user environment with different access privileges for different users. It's possible that you are not seeing som...
Tue, 27 Aug, 2013 at 7:44 AM
If you encounter a problem while using the platform, please see below for solutions.
1: See if your question was previously addressed
If you're h...
Tue, 11 Nov, 2014 at 1:58 PM
For the platform to be able to extract the back cover automatically, you need to check the option “Extract back cover from file” available in Publications -...
Tue, 11 Nov, 2014 at 1:58 PM
This web service returns a list of all merchants who have access to a publication. The publication is identified with the ISBN. The merchant's name and...
Tue, 11 Nov, 2014 at 1:58 PM
Yes. Each format you provide must have a unique identifier code. Usually, you will have a distinct ISBN or internal key for all of the different formats of ...
Tue, 27 Aug, 2013 at 7:43 AM
To set up a promotional price, please proceed the following way:
1. Check that the publication...
is online : under Publications, ...
Fri, 17 Jun, 2016 at 9:39 AM